Wherever possible, patients are asked to attend the surgery to see a GP as there is access to a greater range of equipment, full background medical notes and also nursing staff to assist should this become necessary. It is also an efficient use of your GP, as home visits take doctors away from the surgery for a significant amount of time meaning they can see fewer patients in a day.
We understand that some patients are housebound for a number of reasons such as frailty and poor mobility in old age.
Unfortunately, we cannot accept the lack of transport as a reason to consider people “housebound” that would normally come to surgery or attend other premises including Hospital or personal appointments.
If you feel that a home visit is necessary, please contact the surgery before 10.30 am so that the doctor can triage the visits for the day. Doctors will usually try to visit during the break between morning and afternoon surgery, which is generally 11.30 to 13.30 but can vary.
After this time, any urgent requests will be passed to the duty doctor who will triage the urgency of the visit request.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.