Noticeboard

ADVICE FOR PATIENTS - Coronavirus (COVID19)

Do not attend the GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Call 111 now if you've been:

to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
in close contact with someone with confirmed coronavirus

Further information is available on nhs.uk.

Online Patient Services

The NHS is committed to developing electronic access to assist patients in the management of their healthcare needs, including online ordering for repeat prescriptions, booking appointments and access to medical records. To use this service you will need a username and password from the practice, to apply ask at reception for an Online Services Application form. or click here for more information

Welcome to Hackness Road Surgery

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Extended Access

General Practices across Scarborough and Ryedale are now offering extended access to routine practice services, with appointments from 6.30pm to 8pm and at the weekend. Ask reception for details.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Protected Time for Learning

The Practice is supported by Scarborough and Ryedale Clinical Commissioning Group to provide and facilitate important training and learning events for practice staff to help them keep up to date with relevant information to carry out their job and continue to deliver the services at the practice.

When the surgery is closed, there will be an On-Call service running during these events and these dates will be displayed in the surgery premises, on the main entrance door, main reception areas and on the Scarborough and Ryedale Clinical Commissioning Group website.

Please remember to collect repeat prescriptions outside of these times and any test results will be available the following day after 14.00pm

The practice will be closed from 12:30 on the following date:-

Tuesday 10 September 2019

Thursday 14 November 2019

Tuesday 29 January 2020

Tuesday 25 February 2020

On training days if you feel you need to see a GP before 6:30pm please phone the surgery and you will be advised of the GP out of hours service telephone number.

If you have a life threatening medical emergency or you are experiencing chest pain, difficulty breathing or have signs of a stroke please call the emergency services on 999.

Statement of Intent

To read Hackness Road Surgery statement of intent please click here

Local and National Changes To Your NHS

Since April 2013 there have been many changes in the organisational structure of the NHS. If you are having trouble understanding these reforms this 5 minute video made by the Kings Fund used illustration to show the various bodies that provide our care services.

Be aware, it is a complex structure and may take more than one viewing to absorb!

Care Quality Commission Inspection Report

CQC monitor, inspect and regulate health and social care services and publish what they find, including ratings to help people choose care.The practice was inspected on 07 November 2017, please click the link below to view our report.

(Site updated 19/02/2020)