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Online Patient Services

The NHS is committed to developing electronic access to assist patients in the management of their healthcare needs, including online ordering for repeat prescriptions, booking appointments and access to medical records. To use this service you will need a username and password from the practice, to apply ask at reception for an Online Services Application form. or click here for more information  

New Patient Registration


We always welcome new patients to join us at Hackness Road Surgery. If you are in a search of a doctor in Scarborough or live in Scalby, Newby, Cloughton, Burniston or Ravenscar we can register patients who live in postcode areas YO11, YO12 and YO13.

The reception staff will provide you with a 'welcome pack' or we can send one out to you. Alternatively you can download the relevant forms from the above "Registering Online" tab.

We ask that you fill in all the information that we ask for so we can ensure your records are accurate and up to date.

All new patients are offered a New Patient Health Check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.

Medical treatment is available from the date of registration. Please contact reception for further information and download the Patient Information Leaflet below.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

Patient Information Leaflet

pdf A Patient Guide to GP Services


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