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ADVICE FOR PATIENTS - Coronavirus (COVID19)
Do not attend the GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Call 111 now if you've been:
Further information is available on nhs.uk.
The NHS is committed to developing electronic access to assist patients in the management of their healthcare needs, including online ordering for repeat prescriptions, booking appointments and access to medical records. To use this service you will need a username and password from the practice, to apply ask at reception for an Online Services Application form. or click here for more information
Our group will aim to be a supporting role in the future development of NHS GP doctors surgeries for every surgery in Scarborough. The main focus of the group is to ensure a positive and constructive relationship between the practice, the patients and our wider community develops. It is essential for our patients to have a voice, and that voice must be reflective of our practice population here at Hackness Road Surgery. We encourage patients from all areas of the town and the villages of Burniston, Cloughton and Ravenscar to participate.
Therefore, we are encouraging patients to give their views about how the practice is doing. We would like to be able to find out the opinions of as many patients as possible and are asking if people would like to provide their contact details, so we can get in touch now and again to ask you a question or two.
Please call into reception and ask for one of our forms, alternatively please download a form and hand in to a member of staff at reception.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Our Patient Participation Group has been working alongside the practice to gather patient views on the current services provided by the NHS GP doctors surgery in Scarborough and Cloughton.
The practice and the PRG have arranged events including the Walk for Health and Charity Yarn Bombing to provide engagement and communication opportunities, Dementia Awareness events will be staged at the surgery in 2015-16, contact us on 01723 506706 for more information or if you would like to be more involved join the Patient Reference Group. The practice will continue to look at future developments that would be in the best interests of our local patient population to improve our surgery and other NHS GP Doctors Surgeries in Scarborough and Cloughton areas.
We aim to provide the best possible service to our patients and hope you will feel that we achieve our aim to be amongst the best family doctors in Scarborough and Cloughton. The care of your health is a partnership between yourself and the Primary Health Care Team. The success of that partnership depends on an understanding of each other’s needs and co-operation between us.
Please click on the documents below to read our Annual Report.
PRG Annual Report 2014-15
Patient Participation ES Reporting Template 2014 2015
PRG Annual Report 2013-14
Portfolio of Evidence PRG Annual Report 2013-14
PPG Annual Report 2012-13
PPG Annual Report - Evidence 2012-13
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
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