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ADVICE FOR PATIENTS - Coronavirus (COVID19)
Do not attend the GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Call 111 now if you've been:
Further information is available on nhs.uk.
The NHS is committed to developing electronic access to assist patients in the management of their healthcare needs, including online ordering for repeat prescriptions, booking appointments and access to medical records. To use this service you will need a username and password from the practice, to apply ask at reception for an Online Services Application form. or click here for more information
Repeat prescriptions are usually available for those patients who have a long term illness and who require regular treatment. The doctor will decide when it is appropriate for you to have a repeat prescription and will occasionally ask to see you for a review. This ensures you are taking the correct dosage and allows the doctor to monitor your illness.
Appointments can be made at both Hackness Road and Cloughton surgeries.
Each time you collect your medication you will receive a computer generated slip detailing your medication keep this in a safe place. When you require further medication tick the relevant boxes and re-order using one of the following options:
Please note - orders received after 3pm will be processed the next working day.
Please allow 2 working days for your prescription to be processed, however please note that prescriptions left at the Cloughton Surgery may take a little longer to process due to the opening times; please contact the dispensary team to discuss the options.
We kindly request that you monitor your medication carefully and re-order in a timely manner avoiding running low over weekends or during national holidays. If the date at the bottom of your re-order slip has expired you should contact the surgery to make an appointment to see the doctor.
We are able to dispense medicines at both doctors surgeries in Scarborough or Cloughton for patients who live in rural areas more than one mile from a chemist. We are also happy to dispense medication for temporary residents. Please only collect prescriptions from Cloughton during our surgery opening hours.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the prescription enquiry line on 01723 380922.
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